Business outcomes

Why Alternative Dispute Resolution and what are the Business outcomes?
“ADR”, sometimes known as Appropriate Dispute resolution, is now an established part of any court or tribunal case management programme.  In a world of increasing litigation costs and judicial expectation ADR is the first resort to settle for more.

The EU Directive (2008/52/EC) on mediation in cross-border disputes is a clear indication of this trend.  ADR is therefore now considered the most effective, economic and relatively swift way to resolve contentious issues and manage conflict constructively.  The option to undertake mediation or arbitration is most frequently to be found written into a contract’s terms

The traditional underpinnings of the private process of dispute resolution are enforceability, neutrality, transparency, confidentiality, cost effectiveness and speed.  To these has been added the principle of flexibility.

In today’s world the dispute resolution process can be played out online too with many companies opting to save time and resources by using Online Mediation. We offer this option.

Additionally we offer the option of facilitating discussions and negotiations internally with a view to helping you avoid any dispute at all. This could be between shareholders, boards and shareholders, partners or the Company and its employees.

We can also help with facilitated contract negotiation and renegotiation.

ADR is used in order to preserve and lessen damage to working relationships wherever possible, to reputation, wealth and health. It will help preserve your business’s bottom line.

In Rolf v De Guerin [2011] EWCA Civ 78, the Court of Appeal considered an appeal about the costs of a small building dispute, in circumstances where the claimant succeeded on only a fraction of her claim and the defendant refused several offers to mediate until the eve of trial. The Court of Appeal exercised its discretion to make no order as to costs. It held that refusing to participate in settlement negotiations or mediation was, on the facts, unreasonable and ought to bear materially on the exercise of the court’s discretion. Indeed, Lord Justice Rix characterised the matter as “a sad case about lost opportunities for mediation”.

Offering alternative dispute resolution as part of your business or organisation can make a significant difference internally and with your  customers. It is also fast becoming to be regarded as an essential part of good corporate governance.

Contact Us to discuss your specific requirements